Privacy Policy
Effective Date: 01.10.24
Televisual+ is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit and interact with our website, www.televisual.plus, or subscribe to our services. By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) when you use our website or subscribe to our services.
1.1 Personal Information
When you subscribe to Televisual+ or contact us, we may collect personal information such as:
- Name
- Email address
- Billing address
- Payment information (processed through a third-party payment processor)
- Account login details (username and password)
1.2 Non-Personal Information
We may collect non-personal information such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed on our website
- Date and time of visit
2. How We Use Your Information
We use your personal and non-personal information for the following purposes:
2.1 Providing Services
- To process and manage your subscription to Televisual+.
- To provide access to curated content from past issues of Televisual Magazine.
- To deliver customer service and respond to your inquiries.
2.2 Improving Our Website
- To analyse website usage and trends, enabling us to improve the user experience and website functionality.
2.3 Communication
- To send subscription-related notifications, such as reminders about renewal or updates to our services.
- To send newsletters or promotional content if you have opted in.
2.4 Legal Obligations
- To comply with applicable legal requirements, regulations, and industry standards.
3. How We Share Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers that help us deliver our services, such as payment processors, hosting providers, and email delivery services. These service providers are required to protect your data and only use it for the purposes of providing their services.
3.2 Legal Compliance
We may disclose your information if required by law, such as in response to a court order or government request, or to protect the rights, property, or safety of Televisual+, our users, or others.
3.3 Business Transfers
In the event that Televisual+ undergoes a business transition, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any changes to the ownership or use of your personal information.
4. Cookies and Tracking Technologies
4.1 Cookies
We use cookies and similar tracking technologies to improve the functionality of our website, personalise content, and analyse user activity. A cookie is a small file that is placed on your device when you visit our site.
You may set your browser to refuse cookies or to alert you when cookies are being used. However, if you disable cookies, some parts of the website may not function properly.
4.2 Analytics
We use third-party analytics services, such as Google Analytics, to collect and analyse non-personal information about how visitors use our website. This information helps us understand usage patterns and improve the user experience.
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. This includes implementing appropriate technical and organisational safeguards such as encryption, firewalls, and secure payment processing.
However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.
6. Data Retention
We retain your personal information only for as long as is necessary to provide our services and fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Your Rights
7.1 Access and Correction
You have the right to request access to the personal information we hold about you and request corrections to any inaccuracies.
7.2 Deletion
You may request the deletion of your personal information under certain circumstances, such as if the information is no longer necessary for the purposes for which it was collected.
7.3 Opt-Out of Marketing
You can opt out of receiving promotional emails by following the unsubscribe instructions included in these emails. Please note that you may still receive service-related communications even if you opt out of marketing communications.
7.4 Data Portability
You may request a copy of your personal data in a structured, machine-readable format.
To exercise these rights, please contact us at support@televisual.plus.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Televisual+ is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information promptly.
10. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, with the updated date shown at the top. We encourage you to review this policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at support@televisual.plus
By using Televisual+ and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the practices outlined within.